Friday, September 08, 2006

$10,000 tip

Remember that bartender at an Applebee's in Kansas who received a $10,000 tip? She had big plans for it: Vegas vacation, help an ailing relative, a new Jeep. I thought, "Wow, she must really know how to stretch a buck, or have great faith in slot machines!" She just got her money, $6,300 after taxes. Here's some tips for her: Buy yourself a nice new pair of comfortable top quality shoes & pay down your credit cards. Forget the Jeep. You're still a bartender at an Applebee's. & do your 2006 income taxes very carefully. You know what they say about people who live on tips.

If I ran the 7-11 up the street I would immediately institute a new rule for the clerks. This rule works successfully everywhere from Amtrak ticket windows to Dunkin' Donuts to Louis Vuitton. The rule is: Take care of one customer at-a-time. Only anxious, unsmiling convenience store managers from Gujarat India don't believe in this rule. (& many doctors.) You don't really save time & keep the line moving by ringing up a second customer's Coke & potato chips in the five seconds it takes for my receipt to print, then moving on to a third customer at the Pick Six machine as you ask the second customer if she wants a bag, tearing off my receipt as the lottery tix print, then bagging the soda & chips.

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